We have a dedicated Helpdesk telephone number that customers with a support agreement can contact for any advice on their Clue System.
Clue Helpdesk: +44 (0) 1275 890123

If you prefer, you can email your query to the Clue Helpdesk where it will be dealt with promptly.

Remote Support
Following an agreement with the customer and all the necessary security protocols, we are able to offer remote access to your Clue System. Using this method of fault resolution allows our support staff to resolve any issues you may have quickly.

Site Visits
If it is established that issues/faults cannot be resolved by any of the above methods, a support engineer would be sent to the client site to solve the problem.